A lot of people decide to be service providers | vendors for various reasons, these people put so much effort & time into mastering their craft however, most of them pay less attention to other skills needed for them to excel as a vendor. As a vendor, your main objective is to make profit from offering your service to a client hence, the need to ensure you develop the needed skills to achieve this objective.
We have compiled the top 5 skills every beauty, fashion and lifestyle vendor in Nigeria needs to be equipped with to excel.
Customer Service Skill: This skill is the bedrock of every successful business and as a service provider, face to face interactions with customers is inevitable. We recommend that all vendors should be equipped with this skill. Customer Service Management courses would help vendors understand, interact and manage relationships with their clients. Platforms like Alison provides free trainings and diploma courses on customer service.
Book Keeping | Accounting Skill: Every vendor needs to have a basic understanding of the double entry principle which states that every financial transaction has equal and opposite effects. Accounting skill would help vendors mange their income, expenditure and profit better. Book keeping skill would help keep track of purchases, sales, receipts, and payments. Platforms like Accounting Coach can help vendors acquire this skills.
Graphics Design Skill: With the wave and impact of social media, the need for well curated social media pages with great aesthetic is on the rise. Vendors need to be able to brand their services to get the attention of prospective customers on their timeline thus the need for graphics design skill. Platforms like Canva can help vendors learn the basic graphic designing skill required for flyers, logos, posters and marketing communications.
Project Management Skill: Managing, initiating, planning, executing, controlling, and closing of a client’s order requires a meticulous skill every vendor should acquire. Project management would ensure targets are met and goals are achieved over a defined timeline. Platforms like Airtable have various project management templates and tools to help vendors get started.
Brand Management Skill: Managing the image of your brand as a vendor is important and this skill constitutes various micro skills you need to ensure your brand excels. Self confidence is a major skill you need to master as a vendor for your brand as well as for yourself, Employee Management is also an important skill vendors need to be equipped with to ensure employees satisfaction. Public speaking skill would ensure continuous development for your brand.
We hope these skills mentioned would help vendors on our platform excel in their business.